Field Services Engineer

About Energy Storage IndustriesAt Energy Storage Industries (ESI), our mission is to build a trusted, Australian-led energy storage company that empowers the transition to a clean, stable, and sustainable energy future.ESI was founded in Brisbane and is focused on delivering advanced battery energy storage systems engineered for performance, safety, and sustainability.The RoleThe Field Services Engineer is a full-time, on-site role based in Maryborough, with regular travel to project sites in other regions. This role is focused on providing new product on-site support – including start-up (site assessment, installation, and commissioning), maintenance, and troubleshooting services.When not travelling, the Field Service Engineer will provide proactive installation and commissioning planning and after sales service support – including creating relevant documentation and reference materials, troubleshooting customer issues, preparing spare parts quotes, order entry, and customer follow-up.You will be reporting to the Project Manager, working within ESI’s delivery team. The Salary for this role is $80,000 AUD.You’ll be responsible for:Travelling to customer sites and performing site assessments as well as install, commissioning, support, maintenance, troubleshooting, and upgrades to ESI’s products over time.Creating and managing project plans for readying sites for product introduction, including facility modifications, IT networking, and control system software upgrades.Liaising with customers to ensure smooth installation, operation, and maintenance of ESI products.Creating documentation, and electronic reference material for in-service support, specifically:- installation, support, and maintenance manuals,- field service work instructions,- maintenance instructions, and,- safe work methods.Maintaining accurate field service records of provided support and deployed upgrades.What You’ll BringMinimum of a bachelor's degree, or the equivalent combination of experience and education.Minimum 3 years’ experience diagnosing and repairing mechanical, electromechanical, and / or electrical and electronic equipment.Experience integrating battery energy storage solution components will be highly regarded.A pragmatic, people first, down-to-earth outlook. We’re looking for somebody who is a self-starter, self-directed, and self-motivated.A commitment to the company’s goal of Zero Harm in its operations, and experience working within policies and procedures to achieve best outcomes.Experience working with internal and external stakeholders, and an ability to communicate complex technical issues in a clear, concise manner.Current Australian Driver’s Licence.